February 22, 2017
“Sarah” was a new manager with a difficult situation – one of her employees was an office gossip. As she was getting to know her new team and spending one-on-one time with each employee, Sarah noticed that one person’s name kept coming up, but not in a good way.
The employee being mentioned by others had earned herself the reputation as the office gossip and as someone who was critical of every action taken by the previous manager. The only problem was that Sarah had yet to witness any of this negative behavior. All the comments were from other employees, who had been trying to warn their new boss of “Tracey.” Read the rest of this entry »
February 8, 2017
Think you’re good at multi-tasking? Feeling energized that you can whip through email messages while simultaneously listening to discussions on a conference call? You might not be as efficient as you think. Read the rest of this entry »
January 18, 2017
Receiving criticism can sometimes be a messy situation, especially when it’s unexpected, harsh or given when others are present.
You might feel shocked, angry or even embarrassed by the comments. But before getting defensive, try switching your mind-set and treating the feedback as a gift, rather than criticism. Here’s how. Read the rest of this entry »
January 11, 2017
Many managers, especially introverts, tend to shy away from giving feedback to employees because they’re nervous about how the person will react. Others are worried because they aren’t sure how to give feedback in a way that’s helpful.
The two acronyms I like to use to help me remember how to provide feedback are “T.H.I.N.K.” and “S.M.A.R.T.” Before I give feedback, I usually say this phrase in my head several times: Think smart. Think smart. Think smart. Read the rest of this entry »
December 28, 2016
As you celebrate the Christmas season and New Year and reflect back on 2016, how can you turn 2017 into a year of on-going career success? By creating a career strategic plan.
Someone once said, “Success is the intersection of preparation and opportunity.” Achieving success requires more than luck, more than hard work – it requires a plan. Here’s how. Read the rest of this entry »
December 21, 2016
If you’re a people manager, you might look around at the bustling activity of your team and the looks of intense determination on their faces and assume that everyone understands how their work contributes to the company’s bottom line.
But you would be wrong. At least based on a recent Robert Half Management Resources survey, which found that only 47 percent of workers are able to make the connection between their day-to-day duties and how they impact the company’s financials. Read the rest of this entry »
November 23, 2016
Tired of doing a good job, but not getting noticed by management? Thinking about applying for a higher-level job and want to stand out from other candidates? Here’s how you can be seen as a unicorn – a unique employee with special skills – at work. Read the rest of this entry »
November 9, 2016
Has this ever happened to you? You finished a job interview and someone asked how it went, but you weren’t really sure. You had been a little nervous when you arrived at the interview, so you focused on answering the hiring manager’s questions – and forgot to pay attention to the hiring manager’s nonverbal communication.
That happens a lot. Most people are so worried about how they come across in an interview that they forget to watch the body language of the interviewer. But being able to read nonverbal cues can increase your chances of interview success.
That’s because the way the interviewers react and move their body can demonstrate whether they’re listening or bored, whether or not they agree with what you’re saying, and if they believe you’d be a good fit for the job. So the next time you’re in a job interview, look for these nonverbal cues: Read the rest of this entry »
October 19, 2016
You’ve had your head down, diligently completing your work, but you still aren’t getting that promotion you want. Guess what? The reason might just be… because you’ve had your head down, completing your work.
Nope, you didn’t read that wrong. Being a diligent employee might actually be holding you back. Why? Because doing your work is the first part. Making sure management sees what you’re doing is the missing piece. Read the rest of this entry »
September 21, 2016
I recently had the opportunity to compare the difference in listening skills between my 7-year-old niece and a grown adult (my sister). My niece won.
My niece told me exactly what I had said in a previous conversation, while my sister could barely remember the topic we discussed. That’s when my niece reminded us of a very important lesson. Read the rest of this entry »