One Of The Biggest Boss Fails? Not Setting Expectations

March 22, 2017

offer-442903_150I once had a boss tell me, “But you didn’t achieve my number one priority for what I wanted you to accomplish.” The problem? He never told me about this item.

During the time I had worked for him, I had provided a weekly update (hardcopy and electronic) on all my key projects and activities, but my boss had failed to share this additional goal.

As a manager, this is one of the fastest ways to lose respect from your employees: Failing to clearly define your expectations and priorities. Read the rest of this entry »

5 Quick Tips To Deal With Office Gossips

February 22, 2017

iStock_000010650382Small_150“Sarah” was a new manager with a difficult situation – one of her employees was an office gossip. As she was getting to know her new team and spending one-on-one time with each employee, Sarah noticed that one person’s name kept coming up, but not in a good way.

The employee being mentioned by others had earned herself the reputation as the office gossip and as someone who was critical of every action taken by the previous manager. The only problem was that Sarah had yet to witness any of this negative behavior. All the comments were from other employees, who had been trying to warn their new boss of “Tracey.” Read the rest of this entry »

Here’s How To Take The Sting Out Of Receiving Criticism

January 18, 2017

iStock_000012340138Medium_150Receiving criticism can sometimes be a messy situation, especially when it’s unexpected, harsh or given when others are present.

You might feel shocked, angry or even embarrassed by the comments. But before getting defensive, try switching your mind-set and treating the feedback as a gift, rather than criticism. Here’s how. Read the rest of this entry »

Nervous About Providing Feedback? Try These 2 Little Tricks

January 11, 2017

women-1209678_150Many managers, especially introverts, tend to shy away from giving feedback to employees because they’re nervous about how the person will react. Others are worried because they aren’t sure how to give feedback in a way that’s helpful.

The two acronyms I like to use to help me remember how to provide feedback are “T.H.I.N.K.” and “S.M.A.R.T.” Before I give feedback, I usually say this phrase in my head several times: Think smart. Think smart. Think smart. Read the rest of this entry »

6 Steps To Turn 2017 Into A Year Of On-Going Career Success

December 28, 2016

istock_000020215753medium_150As you celebrate the Christmas season and New Year and reflect back on 2016, how can you turn 2017 into a year of on-going career success? By creating a career strategic plan.

Someone once said, “Success is the intersection of preparation and opportunity.” Achieving success requires more than luck, more than hard work – it requires a plan. Here’s how. Read the rest of this entry »

Do Your Employees Understand How They Contribute To The Company’s Bottom Line?

December 21, 2016

Young businesswoman explaining report to her colleague at meetingIf you’re a people manager, you might look around at the bustling activity of your team and the looks of intense determination on their faces and assume that everyone understands how their work contributes to the company’s bottom line.

But you would be wrong. At least based on a recent Robert Half Management Resources survey, which found that only 47 percent of workers are able to make the connection between their day-to-day duties and how they impact the company’s financials. Read the rest of this entry »

Oops! Don’t Miss These Nonverbal Cues During Job Interviews

November 9, 2016

istock_000010061080medium_150Has this ever happened to you? You finished a job interview and someone asked how it went, but you weren’t really sure. You had been a little nervous when you arrived at the interview, so you focused on answering the hiring manager’s questions – and forgot to pay attention to the hiring manager’s nonverbal communication.

That happens a lot. Most people are so worried about how they come across in an interview that they forget to watch the body language of the interviewer. But being able to read nonverbal cues can increase your chances of interview success.

That’s because the way the interviewers react and move their body can demonstrate whether they’re listening or bored, whether or not they agree with what you’re saying, and if they believe you’d be a good fit for the job. So the next time you’re in a job interview, look for these nonverbal cues: Read the rest of this entry »

3 Reasons Why You Might Not Be Getting That Promotion You’ve Wanted

October 19, 2016

Portrait of  business woman waiting for call over white backgroundYou’ve had your head down, diligently completing your work, but you still aren’t getting that promotion you want. Guess what? The reason might just be… because you’ve had your head down, completing your work.

Nope, you didn’t read that wrong. Being a diligent employee might actually be holding you back. Why? Because doing your work is the first part. Making sure management sees what you’re doing is the missing piece. Read the rest of this entry »