Messed Up Big Time At Work? How To Recover

November 15, 2017

“I feel horrible about my behavior,” my client told me over the telephone. “During our project team meeting today, I yelled at someone and made her cry.”

I asked what prompted his behavior.

“I was feeling really frustrated because we can’t afford to miss the go-live date for the new IT system,” he explained. “Management is counting on us and I felt like she wasn’t listening to me and didn’t care about resolving the issues we’ve run into. That’s when I lost it and yelled at her.” Read the rest of this entry »