Many managers, especially introverts, tend to shy away from giving feedback to employees because they’re nervous about how the person will react. Others are worried because they aren’t sure how to give feedback in a way that’s helpful.
The two acronyms I like to use to help me remember how to provide feedback are “T.H.I.N.K.” and “S.M.A.R.T.” Before I give feedback, I usually say this phrase in my head several times: Think smart. Think smart. Think smart. Read the rest of this entry »