February 22, 2017
“Sarah” was a new manager with a difficult situation – one of her employees was an office gossip. As she was getting to know her new team and spending one-on-one time with each employee, Sarah noticed that one person’s name kept coming up, but not in a good way.
The employee being mentioned by others had earned herself the reputation as the office gossip and as someone who was critical of every action taken by the previous manager. The only problem was that Sarah had yet to witness any of this negative behavior. All the comments were from other employees, who had been trying to warn their new boss of “Tracey.” Read the rest of this entry »
February 15, 2017
So you took my advice and have been working on becoming a more likeable employee, but still feel like you’re not earning respect at work?
Maybe it’s not just about what you should start doing. It can sometimes also be about what you need to stop doing.
If you want to earn more respect at work, here are 10 behaviors you need to stop. Right. Now. Read the rest of this entry »
February 8, 2017
Think you’re good at multi-tasking? Feeling energized that you can whip through email messages while simultaneously listening to discussions on a conference call? You might not be as efficient as you think. Read the rest of this entry »
February 1, 2017
Are you new at the office and trying to make friends? Or have you’ve worked at the same company for several years, yet are feeling like you still don’t fit in? Maybe it’s time to work on becoming a more likeable employee.
Here are five ways to up your friendly quotient at the office: Read the rest of this entry »
January 25, 2017
I’m surprised at how often I’m asked for tips on balancing work and life. Whenever this question comes up I like to ask people why they believe they need work-life balance – and they usually look at me like I’m crazy. Read the rest of this entry »
January 18, 2017
Receiving criticism can sometimes be a messy situation, especially when it’s unexpected, harsh or given when others are present.
You might feel shocked, angry or even embarrassed by the comments. But before getting defensive, try switching your mind-set and treating the feedback as a gift, rather than criticism. Here’s how. Read the rest of this entry »
January 11, 2017
Many managers, especially introverts, tend to shy away from giving feedback to employees because they’re nervous about how the person will react. Others are worried because they aren’t sure how to give feedback in a way that’s helpful.
The two acronyms I like to use to help me remember how to provide feedback are “T.H.I.N.K.” and “S.M.A.R.T.” Before I give feedback, I usually say this phrase in my head several times: Think smart. Think smart. Think smart. Read the rest of this entry »
January 4, 2017
Think you’re good at managing people? Most managers, when asked, provide a glowing commentary of their stellar people management skills.
Yet research has demonstrated the opposite. A Gallup study of 7,272 U.S. adults revealed that 50 percent had left their job to get away from their manager to improve their life at some point in their career.
Poor people management skills also negatively affect employee happiness and productivity, with managers accounting for up to 70% of variance in employee engagement scores.
Want to find out how good you are as a people manager? See how many of these five questions you can answer with “yes.” Read the rest of this entry »